Shipping Policy:
QRystal offers a range of shipping options to ensure timely and secure delivery within Australia and selected international destinations.
- Standard Shipping: Orders are processed within 1-2 business days. Expected delivery time is between 5-10 business days within Australia, subject to location.
- Express Shipping: For urgent orders, express shipping options are available, with delivery typically within 1-3 business days after processing.
- Orders must be placed by 2 PM AEST for same-day dispatch.
- Shipping Confirmation and Tracking: Once dispatched, you will receive a confirmation email containing tracking information. Track your shipment at any time to stay updated on its delivery status.
- Signature on Delivery: All deliveries require a signature to ensure secure receipt. If unavailable, the package may be redirected to the nearest collection point.
- International Shipping: We offer international delivery to select locations. Delivery times and costs vary based on destination, and customs charges may apply.
For any issues with delivery, please contact our support team at support@qrystal.com.au.
Return Policy:
- We want you to be completely satisfied with your QRystal purchase. Our return policy is designed to provide peace of mind and accommodate returns for eligible items.
- Eligibility for Returns: Returns are accepted for items within 30 days of purchase, provided they are unused, undamaged, and in original packaging. Items that show signs of wear or tampering will not be eligible for returns.
- Gift Returns: If the item was a gift, it can be exchanged or returned for store credit, provided the recipient presents a valid gift receipt.
- Return Process: To initiate a return, please contact our team via support@qrystal.com.au with your order number. We will provide a return shipping label and instructions. Please note that return shipping costs are the responsibility of the customer unless the item is faulty or damaged upon receipt.
- Refund Timeline: Once the returned item is received and inspected, refunds will be processed within 7-10 business days via the original payment method. Store credits or exchanges are processed immediately.
- In-store Returns: For purchases made in physical locations, please refer to the specific store’s return policy or contact our client care team for guidance.
SoulGate
$149.00
Color: Rose Gold
Description
Product Overview:
This necklace symbolises protection and mindfulness. With a unique lens at its centre, it holds a discreet QR code that allows you to digitally preserve life’s most precious moments. Each time you wear it, this necklace becomes a reminder of what’s most meaningful, allowing you to reflect on treasured experiences and loved ones. It’s the perfect gift for those who appreciate an elegant and innovative way of expressing their deepest connections.
Materials:
Dimensions:
Technology Integration:
Personalisation:
Package includes:
Care Instructions:
Additional information
17 x 9mm
Adjustable 40-45cm
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