Shipping Policy:
QRystal offers a range of shipping options to ensure timely and secure delivery within Australia and selected international destinations.
- Standard Shipping: Orders are processed within 1-2 business days. Expected delivery time is between 5-10 business days within Australia, subject to location.
- Express Shipping: For urgent orders, express shipping options are available, with delivery typically within 1-3 business days after processing.
- Orders must be placed by 2 PM AEST for same-day dispatch.
- Shipping Confirmation and Tracking: Once dispatched, you will receive a confirmation email containing tracking information. Track your shipment at any time to stay updated on its delivery status.
- Signature on Delivery: All deliveries require a signature to ensure secure receipt. If unavailable, the package may be redirected to the nearest collection point.
- International Shipping: We offer international delivery to select locations. Delivery times and costs vary based on destination, and customs charges may apply.
For any issues with delivery, please contact our support team at support@qrystal.com.au.
Return Policy:
- We want you to be completely satisfied with your QRystal purchase. Our return policy is designed to provide peace of mind and accommodate returns for eligible items.
- Eligibility for Returns: Returns are accepted for items within 30 days of purchase, provided they are unused, undamaged, and in original packaging. Items that show signs of wear or tampering will not be eligible for returns.
- Gift Returns: If the item was a gift, it can be exchanged or returned for store credit, provided the recipient presents a valid gift receipt.
- Return Process: To initiate a return, please contact our team via support@qrystal.com.au with your order number. We will provide a return shipping label and instructions. Please note that return shipping costs are the responsibility of the customer unless the item is faulty or damaged upon receipt.
- Refund Timeline: Once the returned item is received and inspected, refunds will be processed within 7-10 business days via the original payment method. Store credits or exchanges are processed immediately.
- In-store Returns: For purchases made in physical locations, please refer to the specific store’s return policy or contact our client care team for guidance.
Gentle Heart
$129.00
Color: Rose Gold
Description
Product Overview:
With a soft shape, this necklace captures the warmth and closeness of heartfelt connections. Its gentle, heart-inspired design holds an embedded QR code, allowing you to store and revisit precious digital memories. This piece is perfect for those who treasure life’s little moments and want to carry them through the journey. Whether gifted or worn personally, it’s a modern twist on the classic locket, an elegant reminder of what’s most dear. This necklace becomes not only a beautiful accessory but also a bridge to memories that offer comfort and joy every day.
Materials:
Dimensions:
Technology Integration:
Personalisation:
Package includes:
Care Instructions:
Additional information
Rose Gold
14.8 x 20.2mm
Adjustable 40-45cm
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